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Check washing is a type of fraud where an individual steals a handwritten check, removes the ink from the check, rewrites the payee and dollar amount and cashes or deposits it. Checks are usually stolen from the mail. The prevalence of check washing has increased over 350% since the pandemic. The US Postal Service recovers...

“Tell me how you really feel” or “just talk to me” are phrases that many of us hear more than once— whether in our personal or professional lives. We naturally tend to bottle things up or not fully disclose what is going on in our life. This can create a barrier that can prevent us...

We are excited to announce that on January 25th, PENFLEX will be celebrating a significant milestone: our 35th anniversary! This is a special moment for us, and we want to take the opportunity to express our deepest gratitude to you, our valued clients, for your continued trust and partnership over the years. Since 1990, PENFLEX...

I grew up playing sports and this transitioned into high school and intramural level college sports. I was competitive, but one thing that always set me back was my overall physique and conditioning level. When I made it to college, I was introduced to my now close friend who was a college basketball player and...

Being a First Responder is not an easy job. It is rewarding but takes a toll physically and can drastically increase your stress. 

“The eye of the storm is not the time to find out you are unprepared….”  Do you live on the East Coast where you are prone to blizzards in the winter or in the South where you need to worry about hurricanes? Maybe you live in the Midwest where you need to keep an eye...

The unfortunate truth is that the people who cause the most loss for organizations are internal members, most often treasurers or leaders with access to funds.

Imagine sitting in court and having a judge ask you if you have proof that you completed an installation job correctly. You hesitate, look around at everyone in the room staring at you and you say, “well no mam, I don’t have any proof”. Are they going to just take your word for it? Documenting...

Slips, trips, and falls are frequent and severe types of claims seen across various business classes in property and casualty insurance. These incidents range from minor slips to catastrophic falls causing permanent injuries and even death. Sometimes, seemingly trivial stumbles transform into costly, drawn-out lawsuits charging your business with negligence or other shortfalls. Employees, customers,...

On October 6th, we welcomed 30 producers from 21 agencies across 11 states to our home offices in Cortland, NY for our Fall 2024 Producer Training event. We covered a lot of ground over the course of the two-day training - from sharing strategies and swapping stories to digging into the what and WHY of...