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Claims Management & Reporting

McNeil & Co. Claims Office, Cortland NY

At McNeil & Co., our in-house Claims Department provides clients with a superior level of technical and professional service. We believe that courteous, dependable claims service is the cornerstone to our relationship with our customers. When a claim occurs, we’ll work with you in a united effort to manage the claim handling process as efficiently as possible.

We provide a toll-free 800 number and operate a 24 hour hotline to assist the insured when they need to file a claim. Expanded authority allows our claims department to resolve a majority of those claims in-house. Our current staff includes support professionals dedicated to providing the best service in the industry.

Need to Report a Claim?

In order to ensure the fastest possible service, please have the following info available.

  • What is your policy number?
  • Who was involved in the claim?
  • When did the loss occur?
  • Where did the loss occur?
  • What happened?
  • How did it happen?

Call 800.822.3747

McNeil & Co. Claim Services is available Monday through Friday, 8:00 am-5:00pm ET.

For evening, weekend, and holiday calls, press “9” for our 24-hour emergency claims hotline.

Send all pertinent information to loss_notice@mcneilandcompany.com. Please note that there is a 25MB attachment size limit, and multiple emails are accepted.

Transmit all pertinent information to 607.756.5967. This number directs your claim report to the appropriate claims professional quickly, to ensure your claim is handled efficiently.

If you have already reported your claim and want to know the status, contact Claim Services at 800.822.3747

Find a Form

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Link
Multi-State The Standard Life Insurance Company – Group Life Proof of Loss Download
Multi-State Arch Insurance Accident & Sickness Beneficiary Form Download
Multi-State Blanket Accident Medical Expense Claim Form (19-12-AH3) Download
Multi-State Blanket Accidental Death Claim Form (19-12-AH2) Download
Multi-State Blanket Accidental Dismemberment Claim Form (19-12-AH1) Download
Multi-State First Reliance Standard – Group Life Proof of Loss Download
Multi-State Health Care Providers Form (3-75) Download
New York Health Care Providers Form (New York 3-75) Download
Multi-State Standard Security VFD – Group Life Download
New York The Standard Life Insurance Company – Group Life Proof of Loss (New York) Download
New York Accident & Health Cancer Claimant Form – NY Download
Multi-State Accident & Health Claimant Form (3-50) Download