Claims Management & Reporting
When you purchase insurance, you are purchasing a promise that we will be there when you need us most. That is why we’re committed to providing a fast, focused response to your claim.
At McNeil & Co., our in-house Claims Department provides clients with a superior level of technical and professional service. We believe that courteous, dependable claims service is the cornerstone to our relationship with our customers. When a claim occurs, we’ll work with you in a united effort to manage the claim handling process as efficiently as possible.
We provide a toll-free 800 number and operate a 24 hour hotline to assist the insured when they need to file a claim. Expanded authority allows our claims department to resolve a majority of those claims in-house. Our current staff includes support professionals dedicated to providing the best service in the industry.
Need to Report a Claim?
In order to ensure the fastest possible service, please have the following info available.
- What is your policy number?
- Who was involved in the claim?
- When did the loss occur?
- Where did the loss occur?
- What happened?
- How did it happen?
Call 800.822.3747
McNeil & Co. Claim Services is available Monday through Friday, 8:00 am-5:00pm ET.
For evening, weekend, and holiday calls, press “9” for our 24-hour emergency claims hotline.
Send all pertinent information to loss_notice@mcneilandcompany.com. Please note that there is a 25MB attachment size limit, and multiple emails are accepted.
Transmit all pertinent information to 607.756.5967. This number directs your claim report to the appropriate claims professional quickly, to ensure your claim is handled efficiently.
If you have already reported your claim and want to know the status, contact Claim Services at 800.822.3747
Find a Form
Type in the search field to display relevant forms
Link | ||
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Multi-State | The Standard Life Insurance Company – Group Life Proof of Loss | Download |
Multi-State | Arch Insurance Accident & Sickness Beneficiary Form | Download |
Multi-State | Blanket Accident Medical Expense Claim Form (19-12-AH3) | Download |
Multi-State | Blanket Accidental Death Claim Form (19-12-AH2) | Download |
Multi-State | Blanket Accidental Dismemberment Claim Form (19-12-AH1) | Download |
Multi-State | First Reliance Standard – Group Life Proof of Loss | Download |
Multi-State | Health Care Providers Form (3-75) | Download |
New York | Health Care Providers Form (New York 3-75) | Download |
Multi-State | Standard Security VFD – Group Life | Download |
New York | The Standard Life Insurance Company – Group Life Proof of Loss (New York) | Download |
New York | Accident & Health Cancer Claimant Form – NY | Download |
Multi-State | Accident & Health Claimant Form (3-50) | Download |