We are who we insure
Often times the focus for insurance agents is on acquiring new business. So much so, that you may lose sight of how important your existing client base is. It’s crucial that you convey your gratitude for the loyalty your clients …
I’ve previously preached the importance of meeting with your customers face-to-face as often as possible to establish a strong relationship. However, as your book of business grows and your agency expands its reach, it becomes more and more difficult to …
Move beyond the stigma of Continuing Education and help your agency become an industry expert. Say the words Continuing Education around a group of agents and you’ll usually hear a chorus of loud sighs in response. Most insurance professionals think of …
Determining which customer service channels you can support to better serve your policy holders. Customer service is essential to success in every industry; even more so in insurance. The technological landscape is constantly changing and creating new channels to provide …