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September 15, 2025 7:00 pm - 8:00 pm
ESIP Emergency Services Reputation Management

Responding to emergencies often places our first responders in high stress situations. How we handle those situations can make or break our public image and trust. Without a positive image and trust, it is almost impossible to complete our mission and serve our communities. With the growing use of social media, now more than ever,...

September 17, 2025 7:00 pm - 8:00 pm
ESIP Effective Operational Communication

In the course of our duties, we know that communication is key. How we say things, what we say, and when we say it can make you very effective or get you in trouble. This presentation will examine how clear, appropriate, and well-timed communication can make us successful.