Penflex Actuarial Services, LLC provides actuarial, administrative, and consulting services that are essential for an organization’s Length of Service Award Program (LOSAP). From the initial plan meetings to the establishment and maintenance of the plan, to annual review, the Penflex staff assures the program administration will be in accordance with accepted and approved standards and procedures applicable to LOSAP administration.

Our primary goal is to build LOSAP programs that make sense from a budgetary perspective for the client, while acting as a valuable tool in recruiting, retaining, and rewarding volunteer firefighters and EMS workers.

A sampling of Penflex services for clients include:

  • Providing education in Length of Service Award Programs (LOSAP)

  • Guidance and assistance in establishing and administering individual or multiple LOSAP programs

  • Assist with the required recordkeeping of a LOSAP program

  • Actuarial review provided by experienced in-house actuarial staff

  • Referrals to qualified investment specialists

  • Reconciliation of program assets

  • Secure file sharing portal to share plan, client, and participant information

  • E Learning online training platform for volunteers with reporting capabilities

  • Processing of service award payments

  • Creation of board resolutions and voter propositions to be reviewed by your legal counsel

  • Provide annual plan reports for auditors

  • Provide annual individual participant statements

Contact Penflex today to find out how we can assist you with establishing a new LOSAP plan, reviewing an existing plan or even consolidating two different plans into one new LOSAP plan.

Phone: 1-800-742-1409

  • E-Learning


    E-Learning Copy

    Our E-Learning platform is available 24/7 to meet the needs of the student. These online courses are offered free of charge to our insureds. Additional classes are being developed on a regular basis, so check back often to see new opportunities.
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  • Our Programs


    Our Programs

    We offer some of the most comprehensive insurance coverages in the industry. Let us propose a customized insurance package for your organization.
  • Questions?



    Have questions about your policy, want more info on our programs or need to be put in touch with a local agent? Contact us today and we'll be glad to assist you!
  • Contact Us


    Contact Us


    67 Main St
    Cortland, NY13045