We are who we insure

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    • Contact Us

      Cortland, New York Office
      Address:  67 Main St
      PO Box 5670
      Cortland, NY 13045
      Phone:  800.822.3747
      Fax:607.756.5051 (Underwriting)
      Fax:607.756.5967 (Claims Services)
      Denver, Colorado Office
      Address:  1331 17th Street
      Suite 810
      Denver, CO 80202
      Phone:  800.822.3747
      Fax:607.756.5051 (Underwriting)
      Petaluma, California Office
      Address:  1310 Redwood Way
      Suite 210
      Petaluma, CA 94954
      Phone:  888.814.4447
  • Commercial Lines Policy Analyst


    The Commercial Lines Policy Analyst supports the Underwriting Department to accomplish the goal of growing the insurance program by sustaining a high volume of production while guarding high standards of product quality.

    Essential Functions:

    • Analyze and review policies for accuracy and completeness.  Identify discrepancies and correct as required before issuing policies.
    • Process consumer requests such as: proposals, policy changes, certificates, binders, premium breakdowns, etc.
    • Request, receive, and process underwriting documents, such as: UM/UIM election forms, Statements of Values, etc.
    • Prepare renewal cover sheets so that the Underwriter can present renewal quotes to brokers at least 30 days prior to renewal.
    • Prepare renewal cover sheets for renewals that require management or company approval so that the Underwriter can have them quoted and referred at least 90 days before renewal.
    • Prepare building valuations, flood zone determinations, specific property rating information and other processes required in preparation of cover sheets.
    • Maintaining open communications and build relationships with brokers to improve and sustain the flow of required information.
    • Maintain familiarity with procedures regarding the handling of UM/UIM forms and their associated sources of information.
    • Other duties as assigned.

    Knowledge, Skills and Abilities:

    • High School diploma required.  Bachelor’s degree or college level insurance classes preferred.
    • Associated classes or courses and/or industry license or designation.
    • Ability to work independently and in a team environment to manage priorities of work, maintaining required production levels.
    • Ability to comply with accepted practices and guidelines.
    • Meet expectations for attendance and punctuality.
    • Sit for extended periods of time.
    • Computer experience in a windows-based environment required
    • Excellent oral and written communication skills.
    • Strong interpersonal skills.
    • Manage phone and email communication with Associates and agents.
    • Experience using other office equipment.
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  • E-Learning


    E-Learning Copy

    Our E-Learning platform is available 24/7 to meet the needs of the student. These online courses are offered free of charge to our insureds. Additional classes are being developed on a regular basis, so check back often to see new opportunities.
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  • Our Programs


    Our Programs

    We offer some of the most comprehensive insurance coverages in the industry. Let us propose a customized insurance package for your organization.
  • Questions?



    Have questions about your policy, want more info on our programs or need to be put in touch with a local agent? Contact us today and we'll be glad to assist you!
  • Contact Us


    Contact Us



    67 Main St
    Cortland, NY13045