We are who we insure

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    • Contact Us

      Cortland, New York Office
      Address:  67 Main St
      PO Box 5670
      Cortland, NY 13045
      Phone:  800.822.3747
      Fax:607.756.5051 (Underwriting)
      Fax:607.756.5967 (Claims Services)
      Denver, Colorado Office
      Address:  1331 17th Street
      Suite 810
      Denver, CO 80202
      Phone:  800.822.3747
      Fax:607.756.5051 (Underwriting)
      Petaluma, California Office
      Address:  1310 Redwood Way
      Suite 210
      Petaluma, CA 94954
      Phone:  888.814.4447
  • Underwriting - Commercial Lines Policy Analyst


    The Commercial Lines Policy Analyst supports the underwriting department by analyzing and reviewing policies for accuracy and completeness, identifies discrepancies and makes corrections before issuing policies.

    Essential Functions:

    • Analyze and review policies for accuracy and completeness.  Identify discrepancies and correct as required before issuing policies.
    • Process consumer requests such as: proposals, policy changes, certificates, binders, premium breakdowns, etc.
    • Request, receive, and process underwriting documents, such as: UM/UIM election forms, Statements of Values, etc.
    • Prepare renewal cover sheets so that the Underwriter can present renewal quotes to brokers at least 30 days prior to renewal.
    • Prepare renewal cover sheets for renewals that require management or company approval so that the Underwriter can have them quoted and referred at least 90 days before renewal.
    • Prepare building valuations, flood zone determinations, specific property rating information and other processes required in preparation of cover sheets.
    • Maintaining open communications and build relationships with brokers to improve and sustain the flow of required information.
    • Maintain familiarity with procedures regarding the handling of UM/UIM forms and their associated sources of information.
    • Other duties as assigned.

    Knowledge, Skills and Abilities:

    • High School diploma required.  Bachelor’s degree or college level insurance classes preferred.
    • Associated classes or courses and/or industry license or designation.
    • Ability to work independently and in a team environment to manage priorities of work, maintaining required production levels.
    • Ability to comply with accepted practices and guidelines.
    • Meet expectations for attendance and punctuality.
    • Sit for extended periods of time.
    • Computer experience in a windows-based environment required
    • Excellent oral and written communication skills.
    • Strong interpersonal skills.
    • Manage phone and email communication with Associates and agents.
    • Experience using other office equipment.
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  • E-Learning


    E-Learning Copy

    Our E-Learning platform is available 24/7 to meet the needs of the student. These online courses are offered free of charge to our insureds. Additional classes are being developed on a regular basis, so check back often to see new opportunities.
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  • Our Programs


    Our Programs

    We offer some of the most comprehensive insurance coverages in the industry. Let us propose a customized insurance package for your organization.
  • Questions?



    Have questions about your policy, want more info on our programs or need to be put in touch with a local agent? Contact us today and we'll be glad to assist you!
  • Contact Us


    Contact Us



    67 Main St
    Cortland, NY13045